Privacy and Data Security
Freckled Sky INC (“FS”) understands that the right to privacy and security is a major concern. We use the guidelines below in order to protect your personal information.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. We collect, store and use your personal information for defined purposes. This information is used to support and enhance our relationship with you, for example, to provide tailored service and support, share product, service and company news and offerings with you.
We do not sell your personal information, but we may share your personal information with our distributors and partners to ensure you get the best possible experience from FS.
Please contact FS if you have privacy questions or concerns. You also may ask to see the personal data you have given us and request amendment, correction or deletion.
FS does not knowingly collect, use or disclose personal information from children, as defined by local law. If you believe that we have collected personal information about a child, please inform us by email so that we can delete the information. Additionally, please use this same email to request the removal of information which was submitted to our site when the registered user was under the age of 18.
What information do we collect
We ask for specific types of personal information. We ask you to provide information that will enable us to process your order or provide services to you, enhance your site visit, respond to requests for information, assist you with technical support issues or to follow up with you after your visit.
We collect information when you interact with us. Some of the instances when this happens might be when you:
- Visit a FS website
- Subscribe to a publication such as a newsletter or a mailing list
- Request us to provide you with technical assistance
- Place an order with us
- Request e-mail notification from us
- Make a request for support
- Provide feedback in a survey
When you interact with us, we may ask for some, or all, of the following information:
- your IP address
- your name
- email address
- phone number
- transactional information (such as product part number, serial number, service history or any other information needed to process your transaction or request).
The purpose is to offer you a more consistent and personalized experience in your relationship with FS.
Use of personal information
- To process your order or purchase
- To fulfil requests for products and services
- To improve our products and services
- To contact you
- To customize our communication with you and the marketing material we share with you
- To allow our business partners to contact you
Newsletters and mailing lists
We will send you information about our products and services, or other products and services that may be of interest to you. If you do not want to receive such communications, you can opt out of one, more or all communications from us by following the unsubscribe/subscribe options link in the email communications.
You can also contact us to opt out communications:
730 Hinman Ave, Suite 2W,
Evanston, IL, 60202,
Tel: +1. 415. 578. 0810
Please allow up to 10 business days for your preferences to take effect.
If you would like to contact us, or have questions regarding our privacy statement, please e-mail us at firstname.lastname@example.org